Delivery

Delivery Methods

Shop Sassy Dream requires 1 to 2 working days (excluding weekends and public holidays) to pack and despatch your order. 

Local Delivery (Within Singapore)

DELIVERY OPTION COST DELIVERY TIME
Standard Courier $2.50 per order 1 to 2 working days
AM MAIL LETTEBOX $2.90 per item 1 to 2 working days
Self Collection @ FEP #01-80 FOC 1 to 3 working days

  • Standard Courier via Roadbull:
    • Delivery Time: 1-2 working days after parcel is mailed out
    • Charges: $2.50 Flat Rate (Subsidized rate for regular delivery)
    • A full charge of $4 will be applicable for re-delivery/returns/exchange parcels
    • You can trace your parcel status here
    • Do provide us with a working mobile number for delivery purposes
    • Tracking code for all standard courier articles will be provided upon courier pick up. Please email us at order@shopsassydream.com (please include your order ID in the email) should you have not receive your tracking code within 12 hours after it is shipped out.
  • A.M. Mail (Letterbox): (Temporary Ceased due to CNY period)
    • Delivery Time: 1-2 working days after parcel is mailed out
    • Charges: $2.90 (Max. 1 item only excluding shoes and bags)

Please note that we will not be reliable for any lost mail/damages/late delivery. Standard courier is strongly encouraged as it comes with a tracking code. Orders will be combined and mailed out in one parcel if address labels of orders under the same address are printed out on the same day.

IMPORTANT NOTICE: At unlikely situations whereby your parcel was returned to us, an notification email will be sent to you from order@shopsassydream.com. We are not liable for the cost of re-delivery for such cases. Parcels that were unclaimed 1 month from the order date will be forfeited. No refunds will be made for such cases.

Complimentary Standard Courier Delivery for Purchases above $60

Shop Sassy Dream offers complimentary standard courier delivery* for all local purchases above $60 in a single order excluding items on backorder. Please select standard courier as your mode of delivery when you're checking out the shopping cart to enjoy this offer. No refunds will be provided for orders where standard courier option is not selected at the point of purchase.

2) Parcel Collection at SHOPSASSYDREAM @ Far East Plaza #01-80

We offer complimentary parcel collection service at our retail store located @ Far East Plaza #01-80. The parcel will be delivered to the store within in 1 - 3 working days upon the receival of the payment verification email. You will receive a seperate email when the parcel is ready for collection. This email will consist of the collection details, date and time.

Terms & Conditions For Parcel Collection

1) By selecting Parcel Collection as your delivery method, it follows all the T&Cs of our online store. We do not allow exchange/refund of these online purchased items at our Retail Store. Our Retail Store and Online Store operates seperately.

2) Please note that once you have selected this method as the mode of delivery, no changes in the delivery method will be allowed.

3) Your order status will be changed to shipped when the parcel is delivered to our store.

4) Please collect the parcel within 7 days upon receiving the collection email. The parcel will be sent back to our office if it is not collected after the deadline. Postage fees/service fees will be applicable for parcels to be re-delivered. Parcels that were unclaimed 1 month after the parcel collection date will be forfeited. No refunds will be made for such cases.


International Delivery

Shop Sassy Dream ships worldwide via Singpost Airmail.

All international delivery charges will be automatically generated by our system according to Singpost Airmail delivery charges.

Please add your desired item(s) to your shopping cart to obtain a shipping quote.

All international articles come with a tracking code, you can track it at Singpost Website.

All international delivery takes about 5 - 14 working days but may experience delay due to custom procedures, natural disasters such as flood etc. Working days do not include Public Holidays & Weekends.

IMPORTANT NOTICE: At unlikely situations whereby your parcel was returned to us, an notification email will be sent to you from order@shopsassydream.com. We are not liable for the cost of re-delivery for such cases. Parcels that were unclaimed 3 months from the order date will be forfeited. No refunds will be made for such cases.

Shop Sassy Dream reserves the right to amend the terms from time to time without prior notice.

@shopsassydream

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