Frequently Asked Questions

1) When can I start to earn SSDpoints?

Simply create an account with us and log in to begin points accumulation.

2) Is there a minimum spending required to redeem SSDpoints? How many SSDpoints can I redeem per order?

Yes. A minimum spending of $20 is required to redeem SSDpoints. You may only redeem SSDpoints in a block of 20 per order. (Valued at SGD 5)

3) Can I redeem SSDpoints together with any ongoing promotions?

No, unless otherwise stated.

4) Will my SSDpoints expire?

Yes. SSDpoints will expire 1 year from the date of acquire.

5) How are SSDpoints earned?

For every $5 spent (online or in stores), you will earn 1 SSDpoint. SSDpoints are awarded based on net purchase excluding store credit, postage fee, returns or any promotional discounts.

6) Where can I redeem SSDpoints?

SSDpoints can only be redeemed for your online purchases.

7) What happens to my SSDpoints when I returned my purchase?

Your SSDpoints will be forfeited when you return your purchases for store credit

8) Can I earn SSDpoints for retail store purchase?

Yes. With effect from 25 March 2021, you will be able to earn SSDpoints for retail store purchases.

9) Can I redeem SSDpoints for retail store purchase?

No. You may only redeem SSDpoints for your online purchases.

10) What other ways can I earn SSDpoints?

Do follow us on our social media platforms to find out more